Refund policy
Return and Refund Policy for Hardy Of Five
Thank you for choosing Hardy Of Five for your cloth purchases. We are committed to ensuring your satisfaction, and to make the return and refund process as smooth as possible, we’ve established the following guidelines:
30-Day Return Window
At Hardy Of Five, we offer a 30-day return period, allowing you to request a return within 30 days of receiving your purchase. To qualify for a return, the product must be in unused and undamaged condition, with all original tags and packaging intact.
Initiating a Return
To initiate a return, please contact us via email at hardyoffivellc@gmail.com. Our team will provide you with a return authorization and detailed instructions for shipping the item back to us. Please note that returns without prior approval will not be accepted.
Return Labels for Customers
For Defective Products: We will provide a prepaid return label for defective items.
For Customer Remorse: Customers are responsible for the return shipping costs for non-defective returns.
Return Period
Customers have 30 days from the date of receiving their order to initiate a return.
Accepted Product Conditions for Returns
We accept returns for products that are in new, unused condition, with all original tags and packaging intact.
Restocking Fee
Hardy Of Five does not charge any restocking fees for returns.
Return Shipping Costs for Customers
For Defective Products: Hardy Of Five covers the cost of return shipping.
For Customer Remorse: Customers are responsible for the return shipping costs for non-defective returns.
Damaged, Inaccurate Products, or Issues
Upon receiving your items, please inspect them carefully. If you find any damage, inaccuracies, or issues, please notify us promptly via email at hardyoffivellc@gmail.com. We will work with you to resolve the problem quickly.
Exchanges
Hardy Of Five processes exchanges for damaged, inaccurate, or defective items. If you need to exchange a product, please contact us for further assistance.
Restoration Fee
No restoration fee will be applied to your returns.
Refunds
Once we receive and inspect your return, we will notify you regarding the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that the time it takes for the refund to appear in your account depends on your bank or payment provider’s policies.
Contact Us:
Trade name: Hardy Of Five
Phone number: +1 843 457-8293
Email: hardyoffivellc@gmail.com
Address: 102 Riverbrook Ct #2, Myrtle Beach, SC 29588, USA
